Juniper is your local Support at Home (formerly a Home Care Package) provider, delivering expert and compassionate support so you can continue living independently at home, connected to the people, passions and places you love.
To be eligible for Support at Home in Western Australia, you must be 65 years old and over, or 50 years or older for Aboriginal or Torres Strait Islander people.
Support at Home services are government-funded through My Aged Care with co-contributions from you. How much you will need to pay will depend on your financial situation which Services Australia will assess based on your income and assets (a means test).
If you’re worried that you may not be able to afford home care, please don’t. There is assistance available and your co-contribution is calculated on your means.
If you were approved for a Home Care Package or Support at Home after September 12, 2024, you can expect to pay a percentage of independence and everyday living services (clinical services are fully Government funded).
Customer contributions are assessed using income and assets by Services Australia and are set as a percentage of the price of each service:
| Clinical care | Independence | Everyday living | |
| Full pensioner | 0% | 5% | 17.5% |
| Part pensioner | 0% | 5% – 50% Based on income and assets assessment. |
17.5% – 80% Based on income and assets assessment. |
| Self-funded retiree (holding or eligible for a Commonwealth Seniors Health Card). | 0% | 5% – 50% Based on income and assets assessment. |
17.5% – 80% Based on income and assets assessment. |
| Self-funded retiree (not eligible for a Commonwealth Seniors Health Card). | 0% | 50% | 80% |
If you were receiving or approved for a Home Care Package or on the National Priority System on or before 12 September 2024, you are considered a grandfathered customer and the no worse off principal applies to you. To find out how the rules apply to grandfathered customers, click here.
When you are assessed by the Government’s My Aged Care as eligible for the Support at Home program, you will be assigned an ongoing classification based on your needs.
Support at Home has 8 classifications for ongoing services and these are linked to different levels of care. The more care you need, the higher your classification will be. Each classification has a quarterly budget.
Along with the 8 ongoing classifications, there are 3 short-term classifications:
Restorative Care Pathway: help you maintain and improve your independence through primarily allied health services.
End-of-Life Pathway: dedicated funding to access services to remain at home in the last 3 months of life.
Assistive Technology and Home Modifications (AT-HM): Separate funding for products, equipment and home modifications.
| Classification | Quarterly budget | Annual amount |
| 1 | $2,682.75 | $10,731.00 |
| 2 | $4,008.61 | $16,034.45 |
| 3 | $5,491.43 | $21,965.70 |
| 4 | $7,424.10 | $29,696.40 |
| 5 | $9924.35 | $39,697.40 |
| 6 | $12,028.58 | $48,114.30 |
| 7 | $14,537.04 | $58,148.15 |
| 8 | $19,526.59 | $78,106.35 |
| Restorative Care Pathway | ≈$6,000 (up to 16 weeks) May be increased to ≈$12,000 when eligible | |
| End-of-Life Pathway | ≈$25,000 (12 weeks, may be extended up to 16 weeks) | |
| Assistive Technology and Home Modifications (AT-HM) | Low, medium or high funding tiers as assessed |
Juniper is a leading Support at Home provider and offers Home Care Services right across Perth, the Peel region, across parts of the Wheatbelt, Great Southern and Goldfields regions and in the Kimberley from our Day Centres in Kununurra and Wyndham. Live outside of Perth and not sure if you can take advantage of your Support at Home (formerly Home Care Package) benefits?
Your approved My Aged Care assessment determines which services you can access to support your lifestyle and goals. When you sign-up with Juniper, your Care Partner will visit you in your home to learn all about you and what you want to achieve. Together we discuss and develop an in-home Care Plan from your approved services that will pull together your team of Juniper professionals so you can stay independent at home and achieve your goals.
Simply begin by contacting the Government’s My Aged Care to set up your profile and arrange a My Aged Care assessment at your home. After the assessment, you’ll be informed of your assessment results. When funding becomes available you will be assigned funding and you can contact Juniper.
You will also need to contact Services Australia (phone 1800 227 475). You may need to contribute to the cost of your Support at Home services. Services Australia (Or Department of Veterans’ Affairs for DVA customers) will calculate your contributions, and how much you pay depends on the results of your means assessment (your assets and income) and the services you receive. It is important you contact Services Australia, otherwise maximum contributions apply.
Support at Home services are government-funded through My Aged Care with co-contributions from you. How much you will need to pay will depend on your financial situation which Services Australia will assess based on your income and assets (a means test).
Your funding amount will be divided into a quarterly budget. Your budget will be held by Services Australia on your behalf. This means you don’t need to manage the expenses yourself.
We will work with you to decide how to spend the budget across your approved services. Each month you will receive an itemised statement that shows how your budget has been spent and your current balance. This will include information about any contributions you have made.
Unused funds from each quarter (up to $1,000 or 10%, whichever is higher) can be rolled over into the next quarter.
Contact 
1300 313 000