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For information on the Aged Care Statement of Rights, click here.

For more information on feedback, click here.

To refer a complaint to an external agency:

Aged Care Quality and Safety Commission

Phone: 1800 951 822

Email: info@agedcarequality.gov.au

Make a complaint online

Health and Disability Services Complaints Office (Transitional Care customers only)

Phone: 1800 813 583

Email: mail@hadsco.wa.gov.au

Make a complaint online

NDIS Quality and Safeguards Commission (NDIS participants only)

Phone: 1800 035 544

Make a complaint online

Advocacy services

Older Persons Advocacy Network (OPAN)

Phone: 1800 700 600

Learn more online

Advocare

Phone: (08) 9479 7566

Email: rights@advocare.org.au

Resolving problems online

People with Disabilities Western Australia

Phone: (08) 6243 6948

Email: dutyadvocate@pwdwa.org

Advocacy support online

Juniper is committed to protecting and upholding the right to privacy of all customers, representatives, personnel, visitors and other individuals with whom it deals. To learn more about our privacy policy, click here.