Feedback - Juniper
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Juniper welcomes your feedback which allows us to better understand your experience across our aged care services. We love to hear what we are doing well, and where we can improve. It is important for us to hear from our customers, their family and friends so we can provide excellent care and support.

You can provide feedback in person, by calling 1300 313 300, or by filling out the below form.

Please provide as much detail as possible, including who/what the feedback is about, and when it occurred. Additional information or documentation may be attached to this form and submitted if required.
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For information on your rights, click here.

For more information on feedback, click here.

To refer a complaint to an external agency:

Aged Care Quality and Safety Commission

1800 951 822


(08) 9479 7566

Transitional Care residents and NDIS participants only:

Health and Disability Services Complaints Office
1800 813 583

NDIS participants only: NDIS Quality and Safeguards Commission

1800 035 544