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Home Care in Kalamunda & Surrounds

Kalamunda WA 6076

At Juniper, our  Home Care services in Kalamunda, and the surrounding suburbs of Carmel, High Wycombe, Bickley and more, are designed to support you to remain living safely and independently in your own home.

Our Support at Home services cover clinical care, independence support and everyday assistance, all tailored to your individual needs and goals. With the help of our experienced care team, you can continue enjoying your community, maintaining your routines and living life on your terms.

Enquire about our Home Care services in Kalamunda and surrounds or read more about our Support at Home Program below.

Meet your local team

Suzy Jansen

Operations Team Leader Community

“I am passionate about teamwork and continuous improvement, and I am dedicated to delivering reliable, high-quality, and compassionate care that makes a meaningful difference in the lives of the people we support. I want our customers to feel valued and ensure they receive care that reflects their individual needs and goals.”

Hear from our Kalamunda and surrounds community

Ricky Muthukumaraswamy

“It’s helped me keep doing what I want to do, it opens the doors for people who want to continue with their hobbies.”

Clinical Services

Nursing: Medication management, continence support, wound care, catheter care, comprehensive health assessments and much more.
Physiotherapy: maintain strength, assist rehabilitation, support independence and improve general wellbeing.
Group therapy:  Classes run by physiotherapists and allied health assistants to build strength, recovery, regain mobility and more.
Dietitian or Nutritionist: nutritional assessments, meal plans to manage chronic diseases and improving quality of life.
Care Management: Care planning, service coordination, monitoring, review and evaluation, support and education.
Clinical Care Management: planning, monitoring, and continuously adapting your care plan to meet your changing needs, focusing on promoting safety, independence, and quality of life through ongoing assessment, service coordination, and regular care reviews.
Occupational therapy: Falls prevention, health aids and equipment, home modifications to maintain safety and independence, cognitive screening.
Podiatry: Assessments and care plans, checking skin integrity and pressure points, nail care, managing foot pain and more.

Independence Services

Personal care: Support with showering, dressing, continence, personal hygiene and beauty routines.
Social Support and Community Engagement: Companionship and supporting you to connect with activities and your community.
Transport: Transport services for appointments, shopping, errands and social visits, helping you to stay connected.
Respite: Providing support to customers so carers can take time for themselves.
Remedial masseuse: Therapeutic massage to treat soft tissue injuries, musculoskeletal problems, and chronic pain. in check to ensure your safety.
Shopping:  From your grocery shop to popping into the chemist.

Everyday Services

Domestic Assistance: Support with cleaning, laundry, ironing, changing linen, pet support.
Shopping: Your shopping from your list.
Meal preparation: For meals that taste delicious and provide the nutrition you need.
Gardening: Our sub-contractors can keep your garden in check to ensure your safety.
Home maintenance and repairs: Helping you stay safe at home.

Assistive Technology and Home Modifications (AT-HM)

Juniper offers services under Support at Home’s Assistive Technology and Home Modifications (AT-HM) scheme.

If you have been approved for this Scheme by your My Aged Care assessment, you can access a comprehensive range of assistive technologies and home modifications designed to enhance your safety, independence, and quality of life.

How to apply for home care assistance in [SUBURB]

Starting your aged care journey begins with setting up your profile with My Aged Care (1800 200 422).

My Aged Care is the Federal Government’s organisation that supports you to find out more about aged care and what potential government-funded aged care services you may be able to receive.

Setting up a profile with My Aged Care allows you to check what services you may be eligible for.

Juniper tips

You will need to provide some personal information such as your address and phone number.
Have your Medicare card ready.
You may want to set up consent for a trusted person to call on your behalf.
You will need to share some of your current experiences with daily living.

Once you have given your details to My Aged Care you will receive a My Aged Care ID number which is unique to your profile. This is an important number to have throughout your journey so My Aged Care and the aged care provider you choose can quickly see all your details and updates in one place.

You can apply for an assessment through My Aged Care. An assessment is where a person from My Aged Care talks to you about your circumstances so they can assess which services you qualify for and how much assistance you will receive.

During the assessment a nurse, social worker, or another government representative will visit your home. They will evaluate your physical and mental health, look at how you manage everyday activities, and ask questions to identify the support you need.

You should have handy:

• Medicare card and one other form of ID proof (DVA card, driver’s license, healthcare card, or passport)
• A support person (if you would like one)
• Any doctor referrals
• Your GP or other health professionals contact details
• Any information on any support you receive
• Let My Aged Care know if you need special assistance to communicate, such as a translator or Auslan interpreter

Juniper tips

The assessor is there to understand what daily life is really like for you. They’ll look at your clinical, independence, and everyday needs — things you might need help with to reach your goals. It’s important to be honest and share examples of how things may have recently changed.

If you are not comfortable to contact My Aged Care directly, there are other ways to get an assessment. A health or aged care professional can make a referral for an assessment for you using My Aged Care’s “Make a referral tool”. You can ask the below
professionals to do this for you:

• Your GP, medical specialist or nurse;
• Hospital professional or administration staff;
• Community health professional;
• Community workers;
• Or aged care service provider (like Juniper).

The professional will require your Medicare or DVA details and personal information, including your date of birth and contact details. Once you have been referred, a My Aged Care assessor will call
(usually 2-6 weeks) to make a time for your assessment.

My Aged Care will send you a letter with your assessment results and if you are eligible for services, as well as a support plan with instructions on what to do next.

For each service you are eligible for you will receive a unique referral code. You can also see this information online on your My Aged Care account.

If you are awarded Support at Home, you assessment results will outline which services you are eligible to receive and your classification.

To start receiving services from Juniper, you will need to wait to hear from My Aged Care of when funding has been assigned to you.

Your Juniper Care Partner visits you to carefully listen to your needs, find out what is meaningful to you and understand what you want to achieve. Together you will develop and discuss your Care Plan. You will be given a Juniper Home Care Agreement to sign and the Juniper team will set up services according to your assessed need.

Services will start according to your Support at Home Care Plan.

As you change, so will your care plan. Your Care Partner regularly checks back in with you to ensure your services continue to meet your needs. If something doesn’t feel right or you notice your needs shifting, you can request a plan review from your Care Partner at any time.

How to access Home Care services in Kalamunda & surrounds

The Australian Government subsidises the cost of home support services through its Support at Home program. What you need to pay depends on the services you receive and your financial situation (assets and income).

Our Support at Home services in Kalamunda are available to people over 65  and can be accessed through the Australian Government’s My Aged Care.

To access funding and our Home Care services in Kalamunda and surrounds, you’ll need to begin with calling My Aged Care. You can find a step-by-step guide on how to access Support at Home funding here.

Starting your aged care journey?

Here’s a simple process to help you:

Set up your profile with the Federal Government’s My Aged Care by phoning 1800 200 422 or head online to myagedcare.gov.au
Once you have given your details to My Aged Care you will receive a My Aged Care ID number which is unique to your profile. The number enables My Aged Care and the aged care provider you choose to quickly see all your details and updates in one place.
Arrange an assessment with My Aged Care and a representative will visit to talk to you about your circumstances so they can assess which services you qualify for and how much assistance you will receive.
Once you receive your Assessment Outcomes letter from My Aged Care, a unique referral code for each service you are eligible for will be provided to you. Your support plan will offer advice on how to access the services and how to find a provider.
Once you have been awarded your funding, call Juniper and we’ll visit you at home. Your Juniper Care Manager visits you to carefully listen to your needs, find out what is meaningful to you and understand what you want to achieve. Together you will develop and discuss your Care Plan and agreement. Then your services can start!

Why choose Juniper in Kalamunda & surrounds?

We're a WA not-for-profit. We’re here for you, not shareholders. We’ve been supporting older Western Australians for 75 years.
Experienced and Specialised. Aged Care is all we do, so we know it inside out. We provide care and accommodation to thousands of Western Australians.
Clinical know-how. We have in-house Nurses, Physiotherapists, Occupational Therapists and Podiatrists.
We're nimble. We don’t set services and forget. We regularly talk with you and readjust to suit your changing needs.
Teamwork. We join your team with a holistic approach to support your physical and mental wellbeing.
Improvement, not just maintenance. We take a preventative approach so you can stay healthy and independent at home.
Values-driven. As a not-for-profit organisation, we’re serious about our values of Welcome, Respect, Compassion, Hope and Courage.
We’re local through and through. The importance of community and culture is at the heart of everything we do.

Nearby suburbs we provide our Home Care services

At Juniper, we provide our Home Care services to residents in Kalamunda and the surrounding suburbs including High Wycombe, Carmel and more.

Enquire Now

Home Care Services in Kalamunda & Surrounds - Frequently Asked Questions

Not sure how support at home care works or where to begin? Start here with answers to the questions we hear most often.

FAQs

You can contact My Aged Care via their website or call directly on 1800 200 422 to start your application. Your application starts with your telephone conversation with My Aged Care, followed by an assessment in your home to help determine the best level of care or assistance for you.

Juniper can also help you get started with My Aged Care with a guided referral. Just give the friendly team a call on 1300 313 000.

You can call My Aged Care through their Translating and Interpreting Service (TIS National) on 131 450 or access information on the My Aged Care website in 22 languages.

Support at Home (formerly a Home Care Package) is available to Australians aged 65 years and over and is designed to help older people get the support they need to stay in their own homes. The government provides funding to pay for services which are personalised based on what each person needs. The program aims to help seniors live comfortably and independently at home for as long as possible.

To receive Support at Home a person needs to be assessed by My Aged Care. An Assessment is an individual assessment to determine the level of support and services each person may need to remain at home.

Under Support at Home there are eight new ongoing funding classifications. The more care you need, the higher your classification will be. This could be as simple as weekly shopping and cleaning services to more complex daily support such as nursing, physiotherapy, and carer support to enable you to remain at home.

Along with the eight ongoing funding classifications, there are three short term classifications including the Restorative Care Pathway; the End-of-Life Pathway; and The Assistive Technology and Home Modifications (AT-HM) scheme.

When you receive a letter from My Aged Care informing you that your funding has been approved, you choose the Home Care provider, like Juniper, that meets your individual needs.

Juniper will partner with you to put together a Care Plan, drawing from home support services that have the flexibility to maintain your independence and well-being, as you continue to live your life.

When you receive a letter from My Aged Care informing you that your funding has been approved, you choose the Home Care provider, like Juniper, that meets your individual needs.

Juniper will partner with you to put together a Care Plan, drawing from home support services that have the flexibility to maintain your independence and well-being, as you continue to live your life.

Support at Home is government-subsidised, however, you may need to make a co-contribution. How much you will need to pay will depend on your financial situation which the Government will figure out with an assessment of your income and assets (a means test) through Services Australia.

Co-contributions also depend on the types of services you receive. Under Support at Home Clinical care if fully funded, while Independence and Everyday living services can attract co-contributions, depending on your assessment with Services Australia.

At Juniper, we offer a range of allied health services, and have a team of in-house Physiotherapists, Occupational Therapists and Podiatrists.

Home Care in Kalamunda & Surrounds

Meet your local team

Suzy Jansen

Hear from our Kalamunda and surrounds community

Ricky Muthukumaraswamy