Hospitality team really cooking - Juniper
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Hospitality team really cooking

Whether it was bringing the vibrancy of fresh food markets to residential home settings or hosting a cooking contest that unearthed new and exciting dishes for customers, the Hospitality team’s inspired efforts never stopped this year. We recap the 2024/25 financial year and the fresh, innovations the team brought to the table.

Community and competition

To tap into the sense of community that farmers markets offer, the hospitality team introduced its own roving fresh food market stall that visited various Residential Aged Care homes. The attractive displays of fresh fruits and vegetables provided customers with the opportunity to sample in-season foods, and the quality ingredients used in daily meals. Juniper Hospitality staff were on hand at events to talk everything dining with customers and offer freshly made juice and berry smoothies.

Just as importantly, the market stalls fostered a sense of community and wellbeing for customers and Juniper staff.

Innovation was not only on the table for customers to enjoy, but also for Juniper chefs to demonstrate in the kitchen with the first-ever DINE Masterclass Competition. Chefs from around the state took part in the exciting race against-the-clock cooking challenge. Covered by Channel 10 News, competing chefs prepared a main dish and a dessert or morning tea from a fruit and vegetable stand, pantry items and a mystery protein box revealed just prior to the cook-off.

A huge success, the event delivered new taste sensations and opportunities for customers to serve as competition judges.

 

Catering for the customer

Keeping dining fresh, tasty and entertaining, Chef’s Table luncheons were held across all Juniper Residential Aged Care homes. The monthly events gave groups of six to 12 customers an opportunity to trial dishes shortlisted for upcoming menus.

Along with gathering first-hand feedback from customers, the relaxed lunches provided an engaging way to get to know customers and gave chefs the opportunity to get creative with dishes. Kitchen tours were another way for the Hospitality team to build connections with customers and provide an insight into operations at the bustling catering centre in Bentley.

The one-hour tours provided a behind the scenes look at chefs preparing the day’s dishes, equipment used and an insight into supplies of fresh fruit, vegetables and meats.

More choice more often

To provide customers with the option to enjoy light snacks outside of mealtimes, the Hospitality team introduced snack stations to all Residential Aged Care homes. In addition, the Resident’s Choice program personalised menus for customers.

The prospect for customers to choose, and sit down to enjoy, their own perfect menu of morning tea, lunch and dessert delivered lots of familiar favourites and some surprise dishes. Customers taking part in regular Food Focus Group (FFG) get-togethers at Juniper sites also provided valuable feedback for the Hospitality team to continually improve its services.

Meal service expanded

Juniper expanded its meal distribution service to the Great Southern for Commonwealth Home Support Programme (CHSP) customers. Moving the preparation and distribution of meals from Katanning Hospital to
Juniper Bethshan Residential Aged Care Home resulted in the Hospitality team cooking between 13 and 18 two-course meals for CHSP customers per day.

Support workers travel up to 90km to deliver meals that support customers to continuing living in the comforts of their own home, maintain nutrition and keep them connected to their community.