Visiting your loved one
We welcome visitors at all our residential aged care homes. To ensure the health, safety and wellbeing of our residents, we ask our visitors to follow a few guidelines:
- We ask you do not visit our homes if you are unwell or have recently been unwell.
- If you test positive, you will not be allowed to enter the home.
- Before entering the home, you must wear a surgical mask, which will be provided.
- During your visit, please make sure you do not remove your mask and continue to practice good hygiene.
- You must replace your mask if you touch it, if it gets wet or you have worn it for more than four hours.
- Practice good hand hygiene and wash your hands regularly and/or use hand sanitiser to reduce the unwanted spread of germs.
- For visiting hours, contact the individual Juniper home.
- There may be times where we impose visitor restrictions as part of our infection control procedure in the event several active cases of a viral or acute respiratory infection within our homes. We will inform all our families of the measures in place if this was come into effect.