Getting Started with Residential Aged Care - Juniper
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Juniper Residential Aged Care: How to apply

We’d love to welcome you into a Juniper Residential Aged Care Home and want to make it as easy as possible. We’ve put together a few steps of how to apply. If you need help, our friendly Juniper team are on hand to answer any questions you may have.

1 Call Juniper

Get in touch with our friendly team and ask for an application form. If you need help filling out the form, we can help! Call us on 1300 313 000 or email access@juniper.org.au.

Juniper tip

  • Consider filling out the form digitally, that way you can keep a copy of your application form and email it through to our team.
  • If you want to get a feel for a home before submitting an application, you can book a tour.

2 Submit Application

Once you’ve completed your application, simply email your application to us at access@juniper.org.au. You will then be notified by email that we’ve received your application. Alternatively, post your application to: Juniper, PO Box 810, Balcatta WA 6914

3 Application approved

Once we process your application, we will contact you or your nominated person to let you know if a suitable room that meets your individual care needs and financial situation has become available.

4 Organise a tour

Once you’ve been offered a room, you will be invited to view the room and take a tour of the home. During the tour, you can get a feel for the home’s space and design, as well view the communal spaces and outdoor areas. After you’ve viewed the room, get in touch with our Juniper team to let them know you accept the room.

Juniper tip 

  • Don’t be afraid to ask questions about what life is like within our homes. We have a range of services available across our homes, from an engaging lifestyle and therapy program, social outings to in-house care and support from our passionate team of professional nurses, allied health staff and carers.
  • It may be helpful if you, or a loved one, take photos of the room you will be moving into so you can work out where and how much space you have for your belongings when you move in. It might also give you a peace of mind to configure the room space before officially moving in!

5 Accepting your offer

Upon accepting your room, our Juniper team will send you a Residential Agreement and direct debit form to sign. Your agreement contains information including your Charter of Rights, your Care and Accommodation, and Fees and Costs associated with your room.

6 Move in

A warm welcome to Juniper! Our passionate team at your chosen location will help you get settled into your new home and provide any support you may need.

Juniper tip

  • We encourage all our residents to bring their personal belongings and personalise their room. We want you to feel right at home at Juniper!
  • Let your friends and family know your room number and the home’s address so that they can come and visit you at your new home!