Feedback

Juniper welcomes your feedback which allows us to better understand your experience across our aged care services. We love to hear what we are doing well, and where we can improve. It is important for us to hear from our customers, their family and friends so we can provide excellent care and support.

You can provide feedback in person, by calling 1300 313 300, or by filling out the below form.

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Phone*

Which service are you providing feedback for?*

How would you prefer us to respond?*

Type of Feedback*

Name of person feedback is for*

Tell us about your experience*

Please provide as much detail as possible, including who/what the feedback is about, and when it occurred. Additional information or documentation may be attached to this form and submitted if required.

What is the outcome you would like to see?

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For information on your rights, click here.

For more information on feedback, click here.

To refer a complaint to an external agency:

Aged Care Quality and Safety Commission

1800 951 822
info@agedcarequality.gov.au

Advocare

(08) 9479 7566
rights@advocare.org.au

Transitional Care residents and NDIS participants only:

Health and Disability Services Complaints Office
1800 813 583
mail@hadsco.wa.gov.au

NDIS participants only: NDIS Quality and Safeguards Commission

1800 035 544
www.ndiscommission.gov.au/about/making-complaint

Feedback

Aged Care Quality and Safety Commission

Advocare

Transitional Care residents and NDIS participants only:

NDIS participants only: NDIS Quality and Safeguards Commission

Acknowledgement of Country

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Feedback

Aged Care Quality and Safety Commission

Advocare

Transitional Care residents and NDIS participants only:

NDIS participants only: NDIS Quality and Safeguards Commission

Stay Updated

Acknowledgement of Country

Navigation