Recover Well In Your Own Home

Posted on September 21, 2018.

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Juniper is partnering with Australia’s largest health insurer to deliver rehabilitation for people recovering at home from total knee joint or hip replacement surgery.

Medibank, together with Juniper’s experienced home care workers, provides its eligible clients with home care services including physiotherapy, nursing, occupational therapy, meals, domestic assistance and personal care.

The service, successfully trialled by the insurer last year, aims to provide greater convenience and choice as clients recover at home from their operation.

Juniper’s experience in managing, coordinating and providing home care services and support make the organisation a natural fit for Medibank’s needs, Juniper Home Care Executive Manager Chris Oldfield said.

“Clients accessing the In-Home Rehabilitation program may not have had any form of home care assistance before and they can feel assured that these services will be professionally provided by fully trained home care workers who put their clients’ needs first,” she said.

Medibank’s own Registered Nurses will case manage and develop plans for its clients in the program while a dedicated Juniper Client Care Advisor will coordinate home care service requests and schedule home visits in consultation with the client.

Ms Oldfield said the organisation continues to successfully deliver the program to post-operative clients recovering at home, and it is easy for people to arrange home care assistance with Juniper.

“We are very confident of our ability to support Medibank and meet its clients’ needs and we look forward to continuing to deliver the best possible home care to those in need so they may enjoy a good life,” she said.

“This is an excellent opportunity for Juniper to continue to deliver its mission and care services to those in need and contribute to our reputation as a quality provider of home care and support services.”

For more information about home care services from Juniper visit online at juniper.org.au/home-care or call our friendly team on 1300 313 000.