Commonwealth Home Support Program Starts From 1 July

Posted on June 29, 2018.


Juniper’s Home Care executive manager Chris Oldfield said the change will not disadvantage clients who signed up for HACC services before 1 July.

“After this date clients need to apply to be assessed by a Regional Assessment Service to determine eligibility for CHSP services,” she said.

“Juniper has a dedicated team of friendly care advisors who can take clients through the process and discuss their needs confidentially so services can be arranged with the minimum of fuss.”

CHSP is an entry-level aged care service that includes a range of aged care assistance for older people, including help with showering and getting dressed, preparing meals, housework, shopping and transport.

The change to CHSP from HACC starting 1 July has been designed to streamline the system, increase choice and make it easier for older people to gain access to aged services at home and in the community.

This centralised Commonwealth system brought together four separate home care programs to establish CHSP in 2015 for all States and Territories, with Victoria joining in 2016 and WA starting in 2018.

The move from HACC to CHSP in WA also takes in respite services previously delivered under the National Respite for Carers Program (NRCP).

From 1 July 2018, new clients who require additional support will need to initially contact the government’s My Aged Care Service.

Juniper provides free advice and guidance on all CHSP and Home Care Package services and clients can call 1300 313 000 or email for assistance.