About Aged Care

Juniper is one of Western Australia’s leading providers of care and accommodation for older people and is proud of our person-centred approach.

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Residential Aged Care

As we age our needs and circumstances change and we understand everyone has different needs and preferences. 

Residential aged care (sometimes known as a nursing home) is for older people who are unable to live in their own home. Care services with Juniper are tailored to individual needs and all our residential facilities are accredited by the Australian Government through the Aged Care Quality Agency.

Everyone has different care needs. To determine your eligibility for residential aged care, permanent or respite, you must have a current assessment from a local Aged Care Assessment Team (ACAT) that confirms you are eligible to receive residential care.

This assessment is called an Aged Care Client Record and is often referred to as an ACCR. A copy of the ACCR and a medical certificate from your GP must be provided when you apply with Juniper.

We remind applicants to please include the Statement of Assets form and/or Centrelink/Department of Veterans Affairs form with your application.

We ask you to provide this information about your personal circumstances and preferences so we can understand and respond to your individual care needs.

Our residential aged care and services are provided by fully trained, skilled staff. Our many services include: 

  • Nursing care and complex health care
  • All hotel services, including meals, laundry and cleaning
  • Personal care
  • Spiritual and cultural wellbeing
  • Lifestyle and wellness programs
  • Therapy programs
  • Access to external services

There are a range of options for paying for your residential care accommodation at Juniper.

Based on an Assets and Income Assessment, new residents may be eligible to have their accommodation costs met in full or part by the Government; or be required to pay the full accommodation price.

A member of our friendly Juniper Access team will confidentially discuss all options prior to admission.

We're here to help

Contact our friendly Juniper Access team during office hours.

Contact Us Or Call Us On 1300096613

Aged Care Assessments

Aged Care Assessment Teams are medical and allied health professionals who assess the needs of older people in consultation with their carers and family members to determine what kinds of care will best meet their needs. 

You can be referred to an ACAT by your GP or other health professional or you can make an appointment directly.

ACAT - Aged Care Assessment Teams

Aged Care Assessment Teams are Medical and Allied Health professionals. They assess the needs of older people. And in consultation with their carers and family members, they determine what kinds of care will best meet their needs.

You can be referred to an ACAT by your GP or other health professional else, you can make an appointment directly.

An ACAT assessment will also determine what Commonwealth-subsidised care services you may be eligible for, including: 

  • Residential Care
  • Residential Respite Care
  • Home Care Services 
  • Transitional Care

This assessment is a prerequisite to be eligible for services.

RAS - Regional Assessment Service

For simpler Home Care Services such as HACC, assessments are done by the Regional Assessment Service (RAS).

RAS will talk with you to see what help you need at home and can discuss what types of care or support your prefer and the costs involved.

At all levels we take the time to listen to you and help you achieve the care or support you need to live a good life.

Income and Assets Assessment

Considering home care and looking at moving into an aged care home? You should apply for an income assessment (for home care) or a combined income and assets assessment (for residential care).

To help gain quicker access to the services you need, we recommend contact with Centrelink or Department of Veterans Affairs asap.

If you need assistance regarding any assessments please call us on 1300096613 during office hours or email access@juniper.org.au.

An assessment may show you or your loved one is able to remain at home with support. However, if this isn’t possible, the Aged Care Assessment Team can help you access residential Aged Care.

Assessments are important to help determine how you are coping with activities of daily living. Plus, what levels of support or care are needed so you can maintain a good life.

The assessment team will also work with you to determine your eligibility. They will also discuss how much services cost and what kinds of financial supports are available.

For support at home, depending on the level of care you receive, you may need to make a contribution. This is required by the Commonwealth’s funding scheme.

Your home care Client Care Advisor can provide more information regarding fees and contributions.

Residential Aged Care is a significant change in your life, so we do recommend you seek independent legal and/or financial advice.

We're here to help

Contact our friendly Juniper Access team during office hours.

Contact Us Or Call Us On 1300096613

Consumer Directed Care

Consumer Directed Care (CDC) gives you the ability to have choice and flexibility in the types of care and services which you can access to live comfortably and independently at home; how the service is delivered and who delivers it.

Since 1 July 2015 all Home Care Packages are delivered under the CDC model. Funding is provided directly to the consumer who can manage their budget and determine what services and support they need.

Low Care Services (Level 1 and 2) are for people who want to enjoy the independence of living in their own home, whilst still choosing the support they need with everyday activities. We offer personalised services to meet your needs and all of our staff are fully trained with police clearances.

We can meet your Low Care needs and respond to what is important to you, plus our other Low Care Services can include:

  • Light Domestic Assistance for seniors
  • Personal Care
  • Social Support
  • Doctor's Appointments and Medicine Prompts
  • Assistance with Meal Planning and Cooking

High Care Services (Level 3 and 4) bring greater levels of nursing and personal care. This is to make sure you stay comfortably in your own home, for as long as possible. We can meet your needs and respond to what is important to you, our other services can include:

  • Nursing care
  • Personal care
  • Domestic assistance, including help around the home, cleaning, maintenance and gardening 
  • Transport to appointments 
  • Medical prompts 
  • Social support
  • Assistance with meal planning and cooking 
  • Assistance with oxygen and/or enteral feeding

In residential aged care, High Care Services are provided to people no longer able to live in their own home. Those services are suited to people who have been assessed by an ACAT team. And are needing nearly total assistance with activities of daily living. Previously, this care was known as ‘nursing home care’.

Download this further information on CDC which explains in more details what is involved.

We're here to help

Contact our friendly Juniper Access team during office hours.

Contact Us Or Call Us On 1300096613

Respite Care

Aged respite care is a type of short term care where we look after your loved one, while you take a break from caring. Aged respite care can be planned in advance, or provided in an emergency and special circumstances.

Do you want to take time for yourself to have a holiday, or to attend to everyday activities? Go for it! You can be assured your loved one is being cared for while you are away.

Juniper’s residential respite services do not need an ACAT Assessment or referral. Though we do require every resident to be assessed by a registered nurse.

We can arrange this for you. So please contact us directly at Juniper Hakea respite on 6363 6291 or email hakea@juniper.org.au

  • Residential respite is provided at Juniper Hakea in Bentley - Which entails purpose built accommodation, with six modern bedsits with a common lounge and kitchen area
  • Hotel services involve cleaning, laundry and meals 
  • Weekly activities and day trips delivered by our friendly team Personal care and assistance 
  • Access to nursing and GP services 
  • Pastoral and Spiritual Care 
  • On campus pharmacy, medical centre, hairdressers and cafe

Fees are determined by the Commonwealth’s Department of Social Services.

The daily fee for Juniper Hakea is set in-line with our standard residential fees. Please contact us for more information.

Please note this fee is reviewed the Commonwealth Respite Carelink Centre (CRCC) who can also discuss help with fees on Free-call 1800 052 222.

We're here to help

Contact our friendly Juniper Access team during office hours.

Contact Us Or Call Us On 1300096613

Palliative Care

Aged respite care is a type of short term care where we look after your loved one, while you take a break from caring. Aged respite care can be planned in advance, or provided in an emergency and special circumstances.

Do you want to take time for yourself to have a holiday, or to attend to everyday activities? Go for it! You can be assured your loved one is being cared for while you are away.

Our high standard of nursing and care promotes quality of life while respecting and supporting individual choices. We talk with families to tailor our palliative care responses.

We regard end of life as a profound natural event, so we seek to positively respond by working together to:

  • Affirm life and dying as a normal process
  • Provide relief from pain and other distressing symptoms 
  • Neither to hasten or postpone death 
  • Combine psychological and spiritual responses to care 
  • Support people to live as actively as possible until death 
  • Help family members and friends cope during their loved one’s illness and in their own bereavement.

If you need someone to talk to, please contact our Pastoral and Spiritual Care Services, click here.

Each resident will receive palliative care and end of life (terminal) care. This is based on a sensitive and caring professional assessment. As well as implementation and evaluation of their individual care needs, wishes and requirements.

We aim to improve the quality of life for people with life-limiting illness by reducing their suffering.

Our skilled and caring staff work to identify, assess and treat pain and other problems. This is to maximise function, improve comfort and meet social, psychological and spiritual needs.

Our inclusive, personalised approach to end of life palliative care involves family members and loved ones. We do so for people to feel secure and have access to the information and support they need.

It is part of the care people receive in our facilities.